What is hotel security?
Hotel security is the management of the safety of guests and property in hotels, lodgings and entertainment facilities. It involves procedures, systems and personnel that ensure guests are safe in their rooms and around the venue and that their property and vehicles are secure. The hotel may have a department that provides and maintains security or outsource it to security agencies
Responsibilities of security in a hotel
Here are functions that staff and hotel managers perform to ensure the security of a hotel:
make guests feel secure within the hotel premises
provide immediate and effective responses to emergencies
Gracefield Hotel and Suites, Igando Hotel in Igando, +234 7064664848 Www.gracefieldhotels.com.ng |
prohibit harmful and violent attacks on guests within the hotel
provide valuable assistance and information to law enforcement during an investigation
provide emergency medical assistance to guests
protect hotel and guests' assets, including vehicles and luggage, from theft
help investigate and recover stolen items
escort unruly guests and trespassers out of the hotel premises
deter crime and criminal activities in the hotel
monitor suspicious individuals and activities
avert chaotic situations from happening or escalating
prevent the loss or damage of personal or hotel property
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